cannot fond Header or modify at Appearance

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  dengkaixuan0914 · Member · Nov 8, 2018 at 10:34 am

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  try to change header logo, but cannot found the Header or other modify at the Appearance, can you help to chenck, thanks

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  shubhammjain · Member · Nov 8, 2018 at 10:49 am

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  Hi there,

  Can you please share your website URL so that we can know where your website is hosted and can direct you accordingly.

  Please take a note, this is a public forum which provides support only for the sites hosted on WordPress.com.
  There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link: https://wordpress.org/support/

  To learn about the difference between the WordPress.com and WordPress.org please refer this article: https://en.support.wordpress.com/com-vs-org/

  Thanks!

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  dengkaixuan0914 · Member · Nov 8, 2018 at 10:50 am

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  Hi support

  Thanks for your reply, and the url is: csopasset.us, please check, thanks

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  shubhammjain · Member · Nov 8, 2018 at 12:04 pm

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  Hi there,

  The site you’re referring csopasset.us is not hosted on WordPress.com. This is a public forum which provides support only for the sites hosted on WordPress.com.

  Your site hosting servers are :

  ns1.dnshosting.hk
  ns2.dnshosting.hk

  There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link: https://wordpress.org/support/

  Thanks!

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  dengkaixuan0914 · Member · Nov 9, 2018 at 2:15 am

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  hi, Support

  double check at the CMS, it displayed we use the WordPress 4.9.8, i think it is hold by WordPress, can you help to double check? thanks

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  gemmacevans · Member · Nov 9, 2018 at 9:06 am

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  Hi dengkaixuan0914,

  we use the WordPress 4.9.8, i think it is hold by WordPress, can you help to double check?

  @shubhamjain9494 is correct — csopasset.us was created with self hosted WordPress.org software. So although you are using WordPress, you aren’t using WordPress.com and the site is not hosted by us.

  There is a dedicated support forum for WordPress.org sites here:

  https://wordpress.org/support/forums/

  Best of luck getting this sorted.