Cannot get access to WooCommerce Support
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When I attempt to get support from WooCommerce, I receive an error message again and again that says I have not verified my email address. I have done this for Woo and WordPress.com multiple times. I have checked all folders, and I haven’t missed any other verification email prompts, either.
I’ve verified my email twice via the received confirmation email but I still keep seeing the following message:
“In order to access this section of your account please verify your email address.
If you have already confirmed your email address, please log out of WooCommerce.com and then login again. If you still need to confirm your email, we sent you an email to verify your email address when you signed up. You can try searching for an email from WordPress.com to find it.[Resend email confirmation] Button”
Can anybody help? Thanks!
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Hi there!
I took a look at your account and it looks like you were able to finally verify your account within the past hour.
Could you try submitting a support request on WooCommerce’s site again and see if it works now? I would log out of your account and log back in first just to make sure.
If you still have trouble, just let us know!
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Wow, I’m having the same issue. I have verified w=my email with confirmation and still can’t submit a support ticket because it’s saying I need to verify my email.
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Your account is deleted, so you won’t be able to reach WooCommerce support now.
If you reply to the deletion confirmation email, your account can be recovered within 30 days.
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