Cannot Get In To Site No Which Way.
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I am a website updater rather than a creator so please forgive anything that you think I should know because I probably don’t.
I inherited a wordpress website when I started my current job. I have a login page that I always use. I am trying to log in and it takes me to an “oops, does not exist” page on our website. I then get an email from Jetpack with a verification code. There is nowhere to PUT a verification code. I have tried the reset password link and no email from WordPress arrives in order to do so. I have tried to log in to Jetpack, but it almost seems like I have two accounts, because I’ve just had to update the password to get in here to post this to get help, and it’s let me update the password to do that, and it gives me a dashboard to look at with no sites.
I am utterly confused. What can I do? Also I have tried to upload screen shots but apparently I’m not permitted. It’s not my day.
Thanks in advance for any assistance.
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My org website: https://www.acornsproject.org.uk/
The url I use to log in is: https://www.acornsproject.org.uk/wp-admin/
It’s not sending me the reset password email.
If I obtain a reset password email from here: https://wordpress.com/wp-login.php?action=lostpassword it seems to reset my password for this forum, not to get into my site.
Apologies if I’m not using the right terminology etc.
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