cannot get into my site

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  closetexchange · Member · Feb 25, 2016 at 7:24 pm

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  I tried to get into my website to make changes and got directed to create a new password did that now it says I don’t have a site. I tried the assisted recovery but do not have the things they ask for. web site http://www.closetexchangestore.com wp user name closetexchange email address (email visible only to moderators and staff)

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  elzrjose · Member · Feb 25, 2016 at 11:54 pm

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  Hello, I checked your site and it’s a self-hosted WordPress.ORG site. Please note that this is WordPress.COM therefore we are unable to help with any blogs that are not hosted here.

  Here’s a helpful article to better understand the differences between WordPress.COM and WordPress.ORG:
  http://support.wordpress.com/com-vs-org/

  You can get help for your site at the WordPress.org forums here:
  https://wordpress.org/support/

  You’ll need a WordPress.org account to post to the forums. If you don’t have one yet, please register here:
  https://wordpress.org/support/register.php