cannot get into my site
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It reads I do not have a WP site set up. Can someone reach out to me to resolve? I dont want to plaster this message all over the damned world. I just want the bug fixed.
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Hi! It looks like you’ve just got another account. Can you send a link to the site (or sites) so we can point you in the right direction?
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well..a new issue arose this AM. I get into the site OK…can see the various subjects on the left like stats, pages etc. However when I try to open a page for editing, I get this error: “There was an error logging you in via WordPress.com, please try again or try logging in with your username and password.” The login attempts all fail with the same error message.
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Hello there,
Ok, it sounds like there may be some browser confusion between accounts here. Can you confirm you’re logged out of the unintended account please?
Once done, it would be a good idea to clear the browser cache. This can be done as per this helpful guide here: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Let us know how you get on and we can continue to help with this.
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The issue is Jetpack. It has blocked my IP. How do I disconnect it if blocked? It doesnt allow me to get into the JP settings.
TNX
Peter -
I cannot get the IP screen anymore. I just get the errors as noted at first. I cannot find a way to disable JP. How do get rid of the GD thing?
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Can you let us know your site URL, please? Once we have that information, we’ll be better able to advise on your Jetpack question.
Thanks!
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You’re all fixed up now, sorry about that!
In the future, as an Administrator on a site with a Business Plan, you have access to our live chat support for quicker help via https://wordpress.com/help/contact
Also, it looks like you have some membership plugins, so you might want to disable Jetpack’s single sign-on if you plan to use those: https://wordpress.com/support/using-membership-plugins/
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