cannot get logged in

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  emily5a36d28420 · Member · Jun 20, 2019 at 11:37 am

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  I created my word press website last year and now I can not login and update my website https://eliteeventplanning.biz i logged in a few months ago to update pricing and now I can not get back in and I have no Idea what is going on.

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  staartmees · Member · Jun 20, 2019 at 12:55 pm

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  You are logged in as emily5a36d28420. That account is only 4 months old so it cannot be connected to a site you created a year ago. Solution: you must log in with the other account connected to your site.

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  gemmacevans · Member · Jun 20, 2019 at 1:18 pm

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  Hi emily5a36d28420,

  Just following up on the modlook tag added to this thread. As @staartmees mentioned, eliteeventplanning.biz is owned by a different account to the one you are using to post here.

  Please try logging out of WordPress.com, then log back in using the email address your purchase receipt was sent to.

  Are you able to access the site after doing that?