Cannot get to my Dashboard

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  knicholas2 · Member · Jan 23, 2015 at 4:21 pm

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  I already have a web site here on WordPress – http://www.PuppyBreathPhotography.com. I was unable to log in and had to create a new password to get access. Now that I am “in” WordPress, I cannot get/find the Dashboard for my http://www.PuppyBreathPhotography.com site. Help!

  The blog I need help with is: (visible only to logged in users)

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  flipkartbestestoffers · Member · Jan 23, 2015 at 4:42 pm

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  Dashboard can be accessed at left of top bar of your site

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  timethief · Member · Jan 23, 2015 at 4:44 pm

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  @offerheoffer
  Please do not post into any thread unless you are 100% sure that you have searched the support docs and forum threads and are posting a correct answer.

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  timethief · Member · Jan 23, 2015 at 4:45 pm

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  @knicholas2
  Hi there,
  I’m sorry but we cannot help as that site is not hosted by WordPress.COM and those are the only blogs we provide support for.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  knicholas2 · Member · Jan 23, 2015 at 4:46 pm

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  If I understand your instructions, I still cannot access it.

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  timethief · Member · Jan 23, 2015 at 4:57 pm

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  @knicholas2
  The instruction provided by the spammer are not helpful to you. Please read what I posted as it does directly apply to your sitehttps://en.forums.wordpress.com/topic/cannot-get-to-my-dashboard?replies=5#post-2230490 You are posting to the wrong support forum.

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  jeremeylduvall · Member · Jan 23, 2015 at 11:22 pm

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  Hi @knicholas2,

  Just to recap, your site puppybreathphotography.com is self-hosted with WebSiteSource.com. The login for that site will be completely separate from your WordPress.com login. For some reason, there’s a redirect issue going on with your site that’s redirecting the normal self-hosted login (puppybreathphotography.com/wordpress/wp-admin) in a loop. Since the site is self-hosted, I can’t really see what’s causing the redirect. I would suggest logging into your hosting site and disabling all plugins as a start. WebSiteSource.com should be able to help you do that.