Cannot get to my dashboard

• 

  dalelafrance · Member · Oct 9, 2018 at 11:51 am

  • Copy link
  • Add topic to favorites

  I recently stopped using Norton on my two computers, and now when I went to post a blog on this site where I have been blogging for over 5 years, I cannot access my dashboard. I had too create a new password and now it says I must create a new site???

• 

  staartmees · Member · Oct 9, 2018 at 12:11 pm

  • Copy link

  Before we can help you, we must know the url of your wordpress.com website.

• 

  dalelafrance · Member · Oct 9, 2018 at 12:21 pm

  • Copy link

  I am the blogger/administrator of this site https://theweeklyflea.wordpress.com/, and this morning after cleaning Norton of my computers I can not get to my dashboard.

• 

  garysixtyeight · Member · Oct 9, 2018 at 1:30 pm

  • Copy link

  Hi there,

  theweeklyflea.wordpress.com belongs to a different user account to the one you’re currently logged in to.

  Please log out of the dalelafrance account, then try logging in with the username theweeklyflea.

  If you’re unable to remember the login details for that account, please try following the account recovery steps outlined at the link below.

  Recover Your Account