Cannot have access to my blog

  • Unknown's avatar
    donna0590 · Member ·

    Hi,
    I have problems getting access to my blog. It’s been a longer time that I wrote something on my blog. And now I tried to sign in to change and reorganize things but it’s not listed as my blog anymore. But I can still find it under the address it used to be: donataandsouthamerica.wordpress.com
    Has it been deactivated and is there a way I can activate it again?
    Thank you very much for your held, I really appreciate it!
    Donata

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    otpidusprime · Member ·

    Hello @donna0590
    The site(https://donataandsouthamerica.wordpress.com/) is active if you did not delete it, please ensure that the site is under your account by going here: http://wordpress.com/sites

    If you cannot find the site there, then it is probably under some other account. Please login to the correct account to access the site.

    If you are sure that you did not delete the site and couldn’t remember if the site is under some other account then please tag this question with the modlook tag on the Tags section of the sidebar, so that this thread gets the staff’s attention.

    Staff might be able to help with this.

    If you wish to reach the moderator staff directly for your future questions, just add the modlook tag in the Tags section.

    Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

    Hope this helps. Thanks! 🙂

  • Unknown's avatar
    donna0590 · Member ·

    Sorry for my late answer!
    Thank you so much for your help and your time, I appreciate it a lot!

  • Unknown's avatar
    gemmacevans · Member ·

    Hi Donata,

    Has it been deactivated and is there a way I can activate it again?

    We don’t move or delete a site without its owners consent, so we wouldn’t have deleted it without your knowledge.

    donataandsouthamerica.wordpress.com is owned by donna200590 — you will need to login to that account in order to access the site.

    If you can’t remember your login details, the password can be reset on this page:

    Change or Reset Your Password

    Let me know how you get on.

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