Cannot insert media

  • Unknown's avatar

    some time yesterday I lost the ability to insert media into my blogs. When I am editing or creating a blog, I click on the “Insert Media” tab the window opens, however my pictures do not display and the window sits there until I get tired and close it.

    If I go directly to Media and open the window as if I am going to upload more photos, the gallery opens immediately.

    Today the WordPress dashboard said I needed to update Internet Explorer to version 10. I did that. Made no difference. Also have restarted several times. No difference.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The blog you specified at daisydays64.com does not appear to be hosted at WordPress.com.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

  • Unknown's avatar

    Click this Proudly powered by WordPress link in the footer of your theme and note that you have a WordPress.org install.

    That’s not a free hosted WordPress.COM blog and we can’t help with it here. It’s a WordPress.ORG install. You are posting to the wrong support forum. The correct one is here http://wordpress.org/support/

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