Cannot Insert Media To Post

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  samialyssa31 · Member · Apr 11, 2013 at 3:17 pm

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  When I click my “new post” button, from that screen, I cannot “add media”. I don’t understand why. I’ve been able to upload it through the left sidebar tool, “add media”, but I can’t insert it into a post when I try.

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  staff-blorbo · Staff · Apr 11, 2013 at 10:07 pm

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  First, please make sure that your browser is up to date by visiting http://whatbrowser.org/

  If it is not, please try updating your browser or switching to a different browser.

  If it is, please do these four things:

  1. Try clearing your browser’s cache and cookies: http://en.support.wordpress.com/browser-issues/

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.