Cannot link Gravatar with correct WordPress

  • Unknown's avatar
    limoncreativeco · Member ·

    I am trying to create a gravatar for a client. I used my email address as I thought it would make it simple and that I could set up for him and then change the email.

    His websites is above.

    I cannot log in with his word press, even from the beginning. It is not working even with the correct username and password. I do not want to lose the username if I have to delete this gravatar account. Please help.

    I need to set up the gravatar for his word press so he can post to blog with his profile. He is not receiving the emails to add him to this account.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Gravatar uses WordPress.com user accounts for account management. Note that WordPress.com accounts are different from the account used to log into your site. WordPress.com and self-hosted WordPress.org sites are different entities. Visit the following link to learn the differences:
    https://wordpress.com/com-vs-org/

    Can you clarify what WordPress.com account you’re trying to use and where you’re having trouble? Once we have that information, we’ll be better able to advise.

    Thanks.

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