Cannot link my existing domain to my new website

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  venturepartnersmarketing · Member · Oct 15, 2023 at 2:53 pm

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  The system reported that my domain is already mapped to a WordPress.com site, which is an issue that I linked to the wrong website accidentally previously. Could you please help me to unlock this domain and help me to reconnect this domain to my new website instead?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Oct 16, 2023 at 9:55 am

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  Hi there!

  The domain you mentioned via email is currently mapped to a different WordPress.com site on a different account. We can certainly add it to your site on this account. However, for security reasons, we need confirmation from the other WordPress.com account where the domain is currently mapped.

  If the other account belongs to you, could you log into that account and reply with confirmation on this thread?

  Thanks!