Cannot load .avi videos after purchasing the Videopress upgrade

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  cmcconachie03 · Member · Nov 10, 2011 at 1:56 pm

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  Cannot upload .avi file (361 mb) after purchasing the VideoPress upgrade. When I attempt to upload this file, absolutely nothing happens, no error message, etc. I was told earlier that I could upload videos with this upgrade, as long as they were in a format acceptable to WordPress. Please let me know, because this could be a real show stopper for my site. Thanks!

  http://www.mybestretirementplan.com/videos
  Blog url: http://mybestretirementplan.wordpress.com/

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  andrewspittle · Staff · Nov 10, 2011 at 8:52 pm

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  You should be able to add an AVI file at Media > Add New in your Dashboard. If that isn’t working can you first try clearing your cache and cookies?

  If the file still isn’t working can you check how you’re processing and converting the file? We recommend AAC for audio and h.264 for video.

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  cmcconachie03 · Member · Nov 10, 2011 at 11:55 pm

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  OK. Thanks, I will give this a try….