Cannot load edit on my Macbook Air

  • Unknown's avatar
    thomasp365 · Member ·

    I am using this URL for a university assignment, I can update it on my phone, but it crashes on my MacBook whenever I press ‘edit’ and can no longer use that function as a result.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    1) Do you mean the Edit button that appears on individual posts and pages when you view the site itself?

    2) What exactly do you mean by “crash”? Do you get an error? Does it only load a blank screen?

    3) Does it happen on all posts and pages, or only a specific one? If the latter, which one?

    4) If you go to My Site ->Posts and edit from there, does the same thing happen?

    5) Please check if clearing the cache in Safari makes any difference. If not, does the same thing happen in a different browser like Chrome or Firefox?

  • Unknown's avatar
    thomasp365 · Member ·

    It only happens on the edit screen, so I can view the page, customise, basically do anything except click edit on my Macbook, as it seems to load slightly then crash, freezing and I cannot go back or anything until I close safari altogether and restart it. I have tried clearing cache on safari but to no avail.

  • fstat · Staff ·

    Hi there,

    Have you tried a different browser (Chrome, Firefox, etc.)?

    Also, do you have any ad-blocking extensions installed on Safari?

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