cannot log back into dashboard

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  nicolemott13 · Member · Feb 10, 2019 at 2:50 am

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  Hi,
  I am unable to log back into my wordpress dashboard, when I go to click ‘forgot password’ it just redirects me to a ‘view only’ of my website? How can I create a new password?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  darciemg · Staff · Feb 10, 2019 at 5:50 am

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  Sounds like you actually need help for a WordPress powered site, not a site hosted at WordPress.com. WordPress.com and WordPress.org are a little separate, and that can be confusing.

  WordPress.com vs. WordPress.org

  These pages are helpful to learn how to overcome login issues on WordPress powered sites not hosted at WordPress.com:
  https://wordpress.org/support/article/login-trouble/
  https://wordpress.org/support/article/resetting-your-password/

  You’ll want to use the forums at https://wordpress.org/support/ for any support on managing your site. Hope that helps to point you in the right direction!