Cannot log in

• 

  wyliemcnair · Member · Sep 30, 2024 at 6:50 pm

  • Copy link
  • Add topic to favorites

  I paid $300 for a plan last week, started a website Distantwinds.org Now I cannot get logged back in to edit site. Keeps saying I have not purchased a plan. Even signed up for 4 email accounts

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-semaj · Staff · Oct 7, 2024 at 1:54 pm

  • Copy link

  Hello! I suspect you might be checking the wrong WordPress.com account. To make things easier, I have sent an email to confirm the account where the plan and email mailboxes were purchased from.

  The email was sent to the account that owns the https://distantwinds.org/ site so you could check all email addresses you have access to for our response, and reply directly if you have further questions.