cannot log in
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Please help I am going mad! I cannot log in to my site suddenly. I am getting this message ERROR: Invalid login credentials. I have tried resetting my password in the ‘users’ panel. No luck. I am so not technical and have built my blog from scratch, learning as I go along but I cannot seem to conquer this one. Can anyone help me please?
The blog I need help with is: (visible only to logged in users)
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should also have said I had to log in via Bluehost to change the password but am worried if they stop me logging in, I’ll have no way at all to get in.
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Hi @helenmoore2016,
It looks like the site you need help with is a self-hosted site that is built on WordPress.org. This forum is for help with WordPress.com. You can read about the differences between the two here: http://en.support.wordpress.com/com-vs-org/
WordPress.org has its own support forum at https://wordpress.org/support/ where you’ll have better luck getting your issue resolved.
If you are having trouble logging in to the admin dashboard of your site, you can request a password reset by going to your site’s login page and clicking “Login with username and password” and then clicking the “Lost your password?” link.
Your login page can be connected to a WordPress.com account, but it looks like the connection is not set up yet. This is a JetPack feature. Here is more information about how it works: https://jetpack.com/support/sso/
I hope that helps!
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