Cannot log in
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I feel like a bit of an idiot, but I’m going to ask this anyway. So I am logged in, but I when I click on ‘Customize’ next to ‘Themes’, it asks for my login information. Which I then type in. I tried to go in and change my password in my account, and that didn’t work. And then I clicked the ‘forgot my password’ button on the login page, but it didn’t send it to any of my email addresses… Kind of at a loss for what to do, can anyone help?
The blog I need help with is: (visible only to logged in users)
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Hi marybordonaro
Your site is using WordPress.org software which is hosted on another host. So WordPress.com forum is not the right place to get the solution for your question.
You can post your question in WordPress.org forum:
https://wordpress.org/support/forums/For more information here is the support documentation link below:
https://codex.wordpress.org/WordPress.com forum helps the sites hosted on WordPress.com only
WordPress.com and WordPress.org are both different platforms, you can find more information for this here:
https://en.support.wordpress.com/com-vs-org/You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
https://wordpress.org/support/register.php
Here is some documentation that might help you reset the password:
https://codex.wordpress.org/Resetting_Your_PasswordHope this helps you.
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