cannot log in

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  testobjectyard · Member · Feb 7, 2019 at 9:08 am

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  I created our website years ago, being a total nitwit; I havn t touched it since. i don’t get a result when I look for our website directly, but undirectly people can still find it (you get on the contact-page via google and can then view the entire website)

  I want to get the website down, temporarily or permanently, but I can not log in with my old data. The system does not even recognize my emailadress.
  Anyone got an idea ?

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  testobjectyard · Member · Feb 7, 2019 at 9:21 am

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  ok, update: I CAN log in, but when i go to ‘mywebsite’ i get a notice that I havn’t got one yet. When clearly I do or did and can still find it undirectly on the internet.

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  elizazh · Member · Feb 7, 2019 at 9:32 am

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  Hi @testobjectyard,

  What is the URL of the website you’re referring to?

  Cheers

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  testobjectyard · Member · Feb 7, 2019 at 9:41 am

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  http://www.rikvandewouwer.com

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  testobjectyard · Member · Feb 7, 2019 at 9:43 am

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  when you google ‘rik van de wouwer’ you get on it via http://users.telenet.be/test-object-yard/html/nl/contact.html

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  elizazh · Member · Feb 7, 2019 at 9:49 am

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  Your website doesn’t seem to be hosted by WordPress.com, instead it is using the WordPress.org software on your own server (self-hosted). This forum is for providing support only for websites hosted on WordPress.com. You could access your website from http://www.rikvandewouwer.com/wp-admin and go from there.

  There are two versions of WordPress – WordPress.com and WordPress.org. You can find more information about the differences between them here.

  For further help I would suggest that you look at the support page of WordPress.org and their forum – https://wordpress.org/support/. If you don’t have an account there you can create one for free here.

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  testobjectyard · Member · Feb 7, 2019 at 9:53 am

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  ok, i have tried your link before but I get:
  Error establishing a database connection
  This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at 127.0.0.1:51570. This could mean your host’s database server is down.

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  elizazh · Member · Feb 7, 2019 at 9:59 am

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  In this case I would suggest that you look at the support page of WordPress.org https://wordpress.org/support/ and/or contact your hosting provider. Also please make sure that the login information in your wp-config.php is correct. The file is located on your server so you or the web developer who set up the website should have access to it.

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  testobjectyard · Member · Feb 7, 2019 at 10:46 am

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  thank you !