cannot log in

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  plantloveeat · Member · Mar 11, 2019 at 4:34 pm

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  I cannot log into healthyeveryday.blog which renews soon. I would not like to renew this domain name or the site. How do I cancel?

  The blog I need help with is: (visible only to logged in users)

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  kaitohm · Staff · Mar 12, 2019 at 2:59 am

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  Hi @monimocosa ,

  You will be able to manage your purchases if you can log into WordPress.com with the email you used to set up that site. Can you remember the email? You will receive a notice to that email address before your card is charged.

  If you can remember that email and log in, then once you have done so, head over to the following link and you will be able to cancel your subscriptions before they renew.
  Manage Purchases
  Please keep in mind, though, if you cancel your domain, it could be impossible to use it again in the future. Only cancel your domain if you are absolutely sure you will not be using it again.

  If you cannot remember the email you used, then you will have to recover your account. Use the following Account Recovery Form and a staff member will look into your situation for you.
  Account Recovery Form

  If you get stuck with any of that, feel free to write back here and we will be happy to help you out. :)

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  fstat · Staff · Mar 12, 2019 at 8:18 am

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  Hi there,

  I see that you have already contacted us and we already disabled the auto-renewal for that domain. I’m closing this thread.