Cannot Log In

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  seasonalfashiontrends101 · Member · Sep 1, 2019 at 11:29 pm

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  Hello! I have another wordpress account which is called silencinganorexia and I just received an email that my domain is about to expire. I would like to renew but I am unable to log into my account because I don’t remember the email I used or the password. Is there a way you could help with this?

  The blog I need help with is: (visible only to logged in users)

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  byteofgrace · Member · Sep 2, 2019 at 9:38 am

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  Hi there,

  I’ve tagged staff to have a look.

  If the other account is hosted by WordPress.com you can use this form to regain access:

  Recover Your Account

  If you’re trying to access a website at another host, you could try asking your host for help with these steps:

  http://codex.wordpress.org/Resetting_Your_Password

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  kokkieh · Staff · Sep 2, 2019 at 10:48 am

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  Hi there,

  What is the domain you want to renew? There is a username, silencinganorexia on WordPress.com, but that account does not own any domains.

  @gracema2002,

  The WordPress.org password reset instructions is not helpful, as that would only help someone access the admin dashboard of a WordPress site. To renew a domain they’d need to log into their account at their domain registrar, not their site dashboard.

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  byteofgrace · Member · Sep 2, 2019 at 12:08 pm

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  @kokkieh, thanks.