Cannot Log In from the Admin end of my website

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  oceangrovehistory507825708 · Member · Aug 30, 2018 at 2:43 pm

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  Having problems getting on our website as administrator.

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  torres126 · Member · Aug 30, 2018 at 2:53 pm

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  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Let us know this information and we’ll try and move forward. :)

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  oceangrovehistory507825708 · Member · Aug 30, 2018 at 3:04 pm

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  how do I find my URL of my webpage?

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  torres126 · Member · Aug 30, 2018 at 5:38 pm

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  Hi, it starts with http:// and used to find your website. Learn mkre: https://support.google.com/webmasters/answer/63758?hl=en

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  oceangrovehistory507825708 · Member · Aug 30, 2018 at 6:01 pm

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  https://oceangrovehistory.org/

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  torres126 · Member · Aug 30, 2018 at 8:50 pm

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  Hi there, my assumption is that your current account might not own the website. I’ve tagged staff to see which account confirms that website. :)

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  garysixtyeight · Member · Aug 30, 2018 at 9:00 pm

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  Hi there,

  That website appears to belong to a different user account to the one you’re currently logged in to.

  Please log out of the oceangrovehistory507825708 account, then try logging in with the username kimalerts.

  If you’re unable to remember the password for that account, please follow the account recovery steps at:

  Recover Your Account

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  brookedot · Member · Aug 31, 2018 at 2:35 am

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  Hi there,

  Thanks for the help @garysixtyeight and @torres126.

  If you need additional help @oceangrovehistory507825708 you’ll find live chat once you’ve logged in. If you are unable to log in post back here and we’ll provide additional assistance.