Cannot Log in to Admin

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  ecmobley55 · Member · Feb 5, 2024 at 4:44 pm

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  I can log into WordPress, but when I try to log into my admin account for my website, it says my password is incorrect (even though I’m using the same one I logged into WordPress. When I attempt to reset the password, it says it can’t send emails to my account. I do not know what to do.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 6, 2024 at 2:22 am

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  Hi there,

  mobleylawnandlandscaping.me is not hosted here at WordPress.com, but rather with Name Cheap. I would recommend contacting Name Cheap, as they would be able to assist you in regaining access to the back end of your site:

  https://www.liveagent.com/directory/namecheap-help-desk-contacts/

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!