Cannot log-in to an old website, as it refers me to my newer webseite.

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  quatschtronaut · Member · Mar 4, 2024 at 11:19 am

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  I have to websites:
  Old one: quatschtronauten.wordpress.com
  New one: business-as-visual.com (self-hosted)
  As far as I know, I created them with the same Account (or at least with the same user-id and e-mail)

  I have not maintained the old Website for a long time. Now I try to log-in into the admin-area, but whatever I do, I only get access to the admin-area of the new website.

  If I try to access quatschtronauten.wordpress.com/wp-admin directly, I get an error message, telling me, I have no right to access that page and that I should ask the administrator (myself?) to invite me:
  “Der Benutzer quatschtronaut kann auf das angeforderte Dashboard nicht zugreifen. Du bist als „quatschtronaut“ angemeldet und hast nicht die erforderlichen Rechte, um auf das Dashboard für „Die Quatschtronauten“ zuzugreifen. Wenn du nicht „quatschtronaut“ bist, melde dich bitte ab und mit deinem Benutzernamen wieder an. Wenn du „quatschtronaut“ bist und Zugriff benötigst, bitte einen Administrator der Website, dich einzuladen. Wenn du zufällig auf diesen Bildschirm gekommen bist und eine deiner eigenen Websites besuchen wolltest, sind hier einige Links, die dir helfen, dich zurecht zu finden.Deine Websites”

  Interestingly, the old Webseite does not appear in the dropdown menu of the “Site you need help with” box above. Obviously, it is not connected to this account…..

  What can I do to get into the admin-area of the old website? Password-reset does not work as it has the same email-address! Thank you!

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 5, 2024 at 5:42 pm

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  Hello!

  It appears that the site quatschtronauten.wordpress.com is associated with a different user account than the one you’re currently logged into. After reviewing that user’s account history, we found that the email address associated with that account was changed from the email address your account is using to a new one seven years ago.

  For security reasons, we’re unable to disclose the username or email address used for this account.

  If you’re unsure about the email address you used when making the change, please send an email to passwordhelp@wordpress.com explaining the situation. We’ll do our best to assist you further.

  Thank you! If you have any other questions or concerns, feel free to let us know.