Cannot log in to my admin

• 

  fairportgoer · Member · Oct 30, 2018 at 6:51 pm

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  Error message 403 Forbidden
  You don’t have permission to access /wp-login.php on this server.

  I have forgotten my password, requested a new one but no reply to reset!

  Any help appreciated.

  Dean

• 

  kokkieh · Staff · Oct 31, 2018 at 11:28 am

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  Hi there,

  What is the site you’re trying to access?

  It sounds like you’re referring to a site that is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://codex.wordpress.org/Resetting_Your_Password

  For more help with this, please post in https://wordpress.org/support/ or contact your hosting provider instead.