cannot log in to my site

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  rckhalaf · Member · Jul 14, 2018 at 3:20 pm

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  cannot log in to my site nor can i update jetpack. my browser is not old and firefox is updated to the latest version.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jul 15, 2018 at 9:30 am

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  Hi rckhalaf,

  intifooda.com was created using WordPress.org software and is hosted by GoDaddy, rather than WordPress.com. There is some information about the differences between the two here:

  WordPress.com vs. WordPress.org

  The login details for your account on intifooda.com are stored on GoDaddy servers, which means we do not have access to that information. Please contact them for help if you are unable to login to the site directly.

  If you are having trouble updating Jetpack, I recommend contacting Jetpack support:

  Contact Support

  Best of luck!