Cannot log in to old site

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  badge74 · Member · Oct 12, 2022 at 8:12 pm

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  My old wordpress site will not recognise username or password. Now just got a blank blog and all my old site disappeared? What am I doing wrong?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  julinedossantos1 · Staff · Oct 12, 2022 at 9:50 pm

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  Hello,

  If you have lost access to your website, you can try to recover your account.
  Just follow the steps described below:
  https://wordpress.com/support/account-recovery/

  Form:
  https://wordpress.com/wp-login.php?action=recovery

  Hope this helps

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  julinedossantos1 · Staff · Oct 12, 2022 at 9:54 pm

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  Hello,

  Please, forget the previous information.

  I just verified that your site is not hosted on WordPress.com. In this case, you use the self-hosted version, the software of which is available on WordPress.org.

  WordPress.com and WordPress.org sites are different. Check it out: https://wordpress.com/support/com-vs-org

  This forum is only focused on sites hosted on WordPress.com.

  You can contact your host directly for help with your issue.
  https://www.namecheap.com/help-center/
  

  The WordPress.org community forums can be a good place to ask for help with this:
  http://wordpress.org/support/forums