Cannot log in to wordpress.com site
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Hi there,
What is the address of the site you are referring to? I’d be happy to see if I can pull up your account and point you in the right direction.
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:
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Here’s the wordpress site I want to access:
When I log in to my site to access dashboard, It says, “you don’t have any wordpress sites yet.”
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I checked and that site is under a different WordPress.com account than the one you are contacting us from – which is why you’re not seeing it under your dashboard. Do you happen to know of another account that you have created?
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I can’t log in either – Ido not know what email my WordPress account is under! I started a blog several years ago: herbsandwords.com. I can read it, but when I try to sign in, both emails I now use are not recognized, yet WP acknowledges my user name and says it sent an email with instructions to reset password. I don’t have any other email addresses! No idea where to turn.
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The domain, herbsandwords.com, is not registered with or hosted with us on WordPress.com. That site is hosted with Bluehost.com, and using the open source WordPress software made on WordPress.org.
There is no connection between your WordPress.com username account and that site, and we have no control over your login details for that site.
You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/
For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.
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