cannot log into account

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  emilyrhale · Member · May 30, 2021 at 8:20 pm

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  I previously build a website for a friend on my WordPress account, but transferred ownership of the site to her last November. Now she is unable to log into the account, and can’t find any record from WordPress about updated login info or passwords, other than my login info when I previously administered it. What should she do?

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  staff-totoro · Staff · May 30, 2021 at 9:44 pm

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  Hi there,

  Which site is this for? I see you have a few on your account. Can you tell us the URL of the site so we can take a closer look? Thanks for the additional info!