cannot log into my other account

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  lareeinternational · Member · Jan 17, 2019 at 6:53 pm

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  Hello,

  I am sending this message for assistance with my other WordPress​ account http://www.lareethomas.com. I am not able to log into that account at this time for some reason. Please let me know what steps I​ can take to have this issue resolved.

  FYI- I​ have made attempts to reset the password but it failed due to the username and email not being recognized.

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Jan 18, 2019 at 10:24 am

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  Hi lareeinternational,

  lareethomas.com uses WordPress.org software (rather than WordPress.com) and is hosted by HostGator:

  WordPress.com vs. WordPress.org

  We can only help with WordPress.com sites here so I recommend posting to the WordPress.org support forums advice:

  https://wordpress.org/support/forums/

  You could also try contacting HostGator for help if none of your login details are being recognised on the password reset form.

  Best of luck getting this sorted.