Cannot log into my WordPress account

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  lameltzer · Member · May 22, 2022 at 4:47 pm

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  After my (unpaid) WordPress website sat dormant for sometime, I am unable to log in. The website is up and working fine. Can you please help me access my WordPress account?

  thanks!
  Lauren

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · May 22, 2022 at 5:03 pm

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  What is the URL of your site?

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  lameltzer · Member · May 22, 2022 at 9:22 pm

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  charlespresspub.com

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  kokkieh · Staff · May 23, 2022 at 4:51 am

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  Hi there,

  It looks like you built that site using the open source version of WordPress, hosted at Siteground.com, so please contact their support directly for help with this.

  The forum you’re posting to now is for another hosting provider, WordPress.com, and you didn’t host your site with us so we have no control over it.