Cannot log into my wordpress site:

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  paulrees512120986 · Member · Jan 27, 2020 at 2:22 pm

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  Hi – I bought an account with you last year but now cannot find live support, keep going in circles. My WordPress site is locked down, my hosts say it’s due to a plugin but I cannot get into my dashboard to turn them off. I can’t do anything.

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  staff-doublebassd · Staff · Jan 27, 2020 at 3:56 pm

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  Hi there,

  What is the address of the site under the account you are not able to currently access?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/