Cannot log into website
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i can not log into my website. I managed to log into wordpress and received a notification the jetpack plugin is required an update. I couldn’t log into the main dashboard of my site so i logged into my web host and removed the jetpack plugin. When i log into wordpress my website does not show up for me to click on to view the admin page.
I have tried chrome and safari, deleted my browser cache and cookies, tried connecting on 4g and i still cannot log in.
I changed my log in path from http://www.leafeco.co.uk/wp-admin to http://www.leafeco.co.uk/startupgame (however the site worked fine after i made this change a couple of weeks ago) I can view my website on 4g so i no it is still on it’s live demo page. I can’t log in to amend anything.Please help me all i see when I try to log in is:
‘Forbidden, You don’t have permission to access/startupgame on this server. Apache/2.4.16 (Unix) server at http://www.leafeco.co.uk Port 80The blog I need help with is: (visible only to logged in users)
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Please ignore where my last post says
‘The blog i need help with is leafecotest.wordpress.com’ this is incorrect the blog i need help with it http://www.leafeco.co.uk -
That site is not hosted by wordpress.com and our support docs do not apply to it. We do not provide support for it. You are posting to the wrong support forum to get help with that site.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs.
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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