Cannot log into WordPress Admin

  • Unknown's avatar
    francesbosch · Member ·

    Hi there. I really need your help.

    I uploaded my website onto Blue Host after developing it on my local drive. As soon as wordpress was installed on bluehost & my website was online, I was unable to log onto my WP Admin. It at first sent me to a page that says ‘Sorry, you are unable to access this page.’ But now, it rejects my username email ((email visible only to moderators and staff)), and says that there is no such registered.

    I have asked blue host to help me. They uninstalled all the plugins, and asked all their technicians. They are unable to fix the problem. I don’t know what to do. Please help :(

    The blog I need help with is: (visible only to logged in users)

  • rossviviano · Staff ·

    Hi there!

    There are two different versions of WordPress. These are the support forums for WordPress.com, and you have the self- hosted WordPress.org version. You can read about the differences here:

    https://en.support.wordpress.com/com-vs-org/

    Try posting your question in the WordPress.org support forums. They’ll be a lot more help.
    https://wordpress.org/support/

    Good luck!

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