cannot log into wordpress.com or woocommerce.com
-
I am aready an administrator for a current wordpress website through reachnutritionco.com.
I am trying to contact someone to help with why I cannot log into either wordpress.com, or woocommerce.com. I want to purchase a tracking plug in. It doesnt recgnize my current username and password that i use for my url admin login. -
Hi,
This forum is for sites hosted with
WordPress .comYour site is using hosting with
WordPress .org
software.Your site hosting information can be seen at this link.
https://gwhois.org/reachnutritionco.com+dns
Please contact your hosting provider for help.
If they are unable to help please use the WordPress.org forum for help.
You will need to create an account there to be able to use that forum.
https://wordpress.org/support/forums/
If you want to know the differences between .com and .org please read this document.
-
Hi @reachnutrition,
To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.
We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.
You can find more details about WordPress.com and WordPress.org on this support page:
https://wordpress.com/support/com-vs-org/
The site you mentioned is hosted by GoDaddy. To be able to manage it through WordPress.com, you would need to connect Jetpack, as explained here:
If you have already connected your site to the account, but you can’t access it, check out this page and fill out the Account Recovery form to regain access to the account:
- The topic ‘cannot log into wordpress.com or woocommerce.com’ is closed to new replies.
WordPress.com Forums 