Cannot log into WP admin
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HELP PLEASE
The blog I need help with is: (visible only to logged in users)
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hi,
Have you tried account recovery ?
For account recovery, please fill out the account recovery form (https://en.wordpress.com/wp-login.php?action=recovery) and the staff will get in touch with you as soon as possible.
Here is the support page for more information on recovering your account:
Here’s additional information to retrieve the transaction ID if you don’t have the email receipt:
https://en.support.wordpress.com/transaction-id/#if-you-dont-have-access-to-the-receiptNote also @kokkieh’s reply:
If you’re unable to provide any of the other information required by the account recovery form, that unfortunately means we won’t be able to help you regain access to the account. We have very strict processes in place to prevent unauthorised access to WordPress.com sites and accounts, and we do not make any exceptions in this regard.
https://en.forums.wordpress.com/topic/unable-to-log-into-my-account/
Let us know if you have more questions.
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Hi there,
What site are you trying to access? If you’re trying to access the WP-Admin dashboard of a self-hosted WordPress site using the open source WordPress software found on WordPress.org, we cannot help you here.
Please follow these instructions instead in that case, and contact your hosting provider if you need any more help:
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