Cannot loggin into my blog stickans.blog

  • Unknown's avatar
    stigelp · Member ·

    Hello,

    In connection to change of mobile operator, one figure in my SIM-card had been wrong. I get a SIM-card with a mobile number beginning on 07627…, when it should have been 07327…. In connection to change of theme from Parament to Twenty Seven, something get wrong when I installed “WP-app” – so now I have been keep out from my worpress blog “stickans.blog”. :(

    To come back into my blog? I have two-step verification at logging in, and now I have a wrong mobile number, so I cannot send me the code I need for logging in. So now I’m hope for tips how to come into my blog.

    PS: I can mention that before I changed my theme, I got good help from your furum, and it was there they told me that my Parament theme was an old one, and I got the tip to change till Twenty Seven, a very nice theme, which should works better than Parament, and avoid my menu problem in mobiles, compared with Parament.

    Best regards
    Stig

  • supernovia · Staff ·

    Hi Stig, no worries. Our account recovery team can help you with this. They’ll just need some verification.

    Can you reach out using the process outlined here?

    Recover Your Account

    If you have the proof (and you should if you’ve bought an upgrade) let us know; we can reach out directly over email and then get the information to the proper team.

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