Cannot login
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I am trying to login to my Dorminyanecdotes.wordpress.com site. If it is related to (email visible only to moderators and staff) email address, then I won’t get a link to help me because I no longer have that email and cannot get access to it at all. I need to get into kdorminy for dorminyanecdotes.wordpress.com. I have paid for service and will want some money back if I can’t get some help getting this resolved. And there is no number to call to actually talk to someone who could help me….so I look forward to receiving help via (email visible only to moderators and staff) email address concerning dorminyanecdotes.wordpress.com site so that I can login again. Thank you.
The blog I need help with is: (visible only to logged in users)
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Hi,
If you’ve misplaced your log-in information, the email address or username you’ve entered isn’t recognized, and you haven’t enabled Two Step Authentication, you can access your account using the Account Recovery Form which is accessible by clicking the “Need More Help?” button on the Password Reset page.
You can find the account recovery form here:
https://wordpress.com/wp-login.php?action=recoveryHope this helps :)
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This does not help. I did what you said on the account recovery page but still cannot get access. If the link is sent to my old email address, I will not get it. I need another avenue to access my site.
Is there any way you can send to (email visible only to moderators and staff) a way to get into Dorminyanecdotes.wordpress.com ?
I do not want to get into pianopraise. This was an account my daughter set up a couple of years ago. I need access to dorminyanecdotes.wordpress.com. Is there a way you can help with this? -
I see at the end of my message earlier it says “The blog I will need help with is wewillpraise”. That is not the case. I need help with dorminyanecdotes.wordpress.com. Thx
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Hi there,
Please do not start new threads when you are already being helped in another. I replied to you yesterday in https://en.forums.wordpress.com/topic/cannot-login-to-my-account-3/
If the email address connected to your account is no longer active, please submit the account recover form instead, providing one of the proofs of ownership we require, and an alternative email address where we can contact you. Someone from our account recovery team will then contact you at that email address to follow up.
This is the only way to recover access to an account, so please follow the instructions in the support page that @catkiinson linked to above.
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I didn’t realize I started a new thread; I am just trying to get back into my site. It seems that if I am understanding you correctly, then I am now no longer able to access the site I have had for ten years since I do not have on hand any of the three pieces of the proof of ownership that are required to regain access. Am I understanding that correctly? Any of the access codes I may have had at the beginning were sent to an old email address that I no longer have.
I searched my bank account and found a $204 from February 12 2018. I will try to see if any of those codes or numbers will be accepted on the account recovery prompt page. -
Let us know how it goes.
If you know the credit card number that was used, you can also try using this page to get more information.
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Thank you so much. I made a step towards getting access. I may have need to open a new email address to completely get back into my site, but hopefully not.
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