Cannot Login

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  rbourge12 · Member · Jul 18, 2018 at 11:45 pm

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  I can login initially, but when I try to customize my website, it asks me to login again and then says I am submitting an invalid username. Why? Does anyone have an suggestions?

  The blog I need help with is: (visible only to logged in users)

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  ravichahar · Member · Jul 19, 2018 at 1:12 am

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  Hey rbourge12,

  As you can see, the coming soon page is generated by Bluehost which means your website is hosted with them.

  We’re only able to help with the websites hosted on WordPress.com.

  Please either contact your web hosting customer support or submit your query to WordPress.org forums.
  https://wordpress.org/support/forums/

  To do so, you need to create an account on WordPress.org.
  https://login.wordpress.org/register

  WordPress.com and WordPress.org and two different platforms. To know more, please read this.

  WordPress.com vs. WordPress.org

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  gemmacevans · Member · Jul 19, 2018 at 3:54 pm

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  Hi rbourge12,

  but when I try to customize my website, it asks me to login again and then says I am submitting an invalid username.

  The Jetpack plugin creates a connection between gearheadautorepair.net and your WordPress.com account. This means you have two sets of login details:

  1. A username and password for your account on https://wordpress.com.
  2. A username and password for an account on gearheadautorepair.net — these are the login details you need to enter.

  Please contact Bluehost for help if you are unable to remember the logins details for gearheadautorepair.net, they should be able to help.

  Come back to me if you have questions about anything I’ve mentioned above.