Cannot Login

  • Unknown's avatar

    I created a blog and added a domain. When I went to log in again it cannot find my email address. I didn’t get a confirmation email either, when it created. However, when I go to my new domain, it does direct to a wordpress login page. I also have the receipt from the domain purchase. So I know wordpress took my money and I know it created my domain and blog. What I don’t know is how to get back into it. I only have one emails so I know I am using the right one. On the password reset page it still says it cannot find me.

  • Unknown's avatar

    We need the base WordPress.COM blog (your-site.wordpress.com) and the domain name you have added to the blog to give you accurate help

  • Unknown's avatar

    (email visible only to moderators and staff). And nanuhred.com is the domain. All I can think is that I mistyped my email address when I created the blog…

  • Unknown's avatar

    Nanared is the domain and the blog.

  • Unknown's avatar

    Since you have the receipts – go to the account recovery page and answer as many questions as you can – the receipt # will be good – probably best to log out when you go to the page to prevent some fields from being filled in for you – that will go to the staff that handle lost accounts

    Account Recovery Page

    https://wordpress.com/wp-login.php?action=recovery

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