cannot login as admin

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  shanethomas47 · Member · Nov 29, 2022 at 3:34 am

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  Hi, I suddenly cannot access my website. I get a message saying a secure connection with server cannot be established. Please help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Nov 29, 2022 at 4:44 pm

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  Hi there! You’ve posted to the free support forums for websites hosted here at WordPress.com.Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  What that “not secure” message you’re seeing indicates is that you don’t have an SSL certificate installed for your domain. That certificate would load your site under HTTPS instead of HTTP like it does now.

  You would need to contact your host for help in getting a certificate set up.

  I hope that clarifies things!

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  sharmilachowdhury · Member · Nov 30, 2022 at 12:53 pm

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  cannot access admin on my website to add/remove/change anything. Can only view posts.

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  staff-95percentghost · Staff · Nov 30, 2022 at 1:56 pm

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  Hi @sharmilachowdhury if you’re having trouble with a site hosted here on your WordPress.com account we do suggest opening a separate thread for your own issue, so that the person who created this thread doesn’t continue to receive notifications for messages that aren’t intended for them directly.