cannot login; ‘critical error’ message

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  sejames89 · Member · Nov 9, 2022 at 7:53 pm

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  I need to login and please let me know how to fix this error so I can login and post/ get live again. Thank you!

  Correct account: Unknown

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  staff-zinnia · Staff · Nov 9, 2022 at 9:04 pm

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  Hi there –

  Thanks for writing to us. I’m not sure that we’re hosting your website based on that error message. Please share the URL. I’ll take a closer look and provide any help that I can, including pointing you in the right direction if the site is not hosted here.

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  sejames89 · Member · Nov 10, 2022 at 3:01 pm

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  https://kudosmama.com/

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  aleone89 · Staff · Nov 10, 2022 at 7:05 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  For help reversing that downtime, you would need to reach out to the hosting provider for assistance.