Cannot Login into account, lost phone and backup code

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  pintarbahasainggris86 · Member · Jul 15, 2019 at 4:10 pm

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  Hello all,

  I have a problem here when trying to login into my wordpres account. I have access to email but lost phone number (expired) and lost backup code too. I remember the 2FA setting in wordpress.com dashboard is activated.

  On that case, how can i login? my blog is amazinguniverse.wordpress.com.

  Please help me…

  Thanks

  The blog I need help with is: (visible only to logged in users)

• 

  smitsahatiya · Member · Jul 15, 2019 at 9:31 pm

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  Hi there,

  If you have the access to the email address registered with the WordPress.com site you seeking help for, refer this article : https://en.support.wordpress.com/account-recovery/

  It would also mention this option of filling a recovery form. Have a look here : https://en.support.wordpress.com/account-recovery/#account-recovery-form

  Hope this helps!! :)