Cannot login / login problem

  • Unknown's avatar
    aameramin · Member ·

    Hi there, I have all the login details for my website but since last one month i cannot login to my site for update, the forgets password not working as i cannot received reset links on any of registered email, this is VERY important can you let me know how to fix this and get login details

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    aminandcoaccountants.co.uk is not hosted here at WordPress.com, but rather with a different host. I would recommend contacting your site host, as they would be able to assist you in regaining access to the back end of your site. I tried to find where your site is hosted, but I wasn’t able to confirm.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

    WordPress.com vs. WordPress.org

    Hope this helps. Let us know if you have any questions.

    Thanks!

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