Cannot login on gravatar with wordpress account

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  sparkblender · Member · Dec 4, 2017 at 8:46 pm

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  Hello there!
  I’m stuck in a loop where I’m able to log into WordPress.com, but can’t reach Gravatar.com. When trying to log into gravatar.com, it tells me to use wordpress.com, which I do. While signed into wordpress.com, I type gravatar.com which sends me to a page “We sent you a confirmation email!”, asking me to confirm my email, which I’ve done several times already.

  What should I do?
  Thanks.

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  supernovia · Staff · Dec 4, 2017 at 11:23 pm

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  Hi @sparkblender, I’ve found and fixed the issue for you – can you try again now?

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  sparkblender · Member · Dec 5, 2017 at 6:29 am

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  Hi @supernovia

  Thanks for the prompt help. I’m now able to get into Gravatar.com, thanks.

  Nevertheless, now there is another problem: When I try to add a new email, in addition to the two ones I have already registered, I get the same message again:
  “We sent you a confirmation email! We sent an email to [redacted] when you signed up for Gravatar.” …..

  The email I’m trying to add is not part of the ones that already are registered in my Gravatar account.

  Any idea how to proceed from here?
  Thanks.

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  supernovia · Staff · Dec 5, 2017 at 8:44 pm

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  Can you list the email here so I can investigate? We’ll redact automatically from public view if you type it normally.