Cannot login or access help to fix. Website show error message when trying to open or login.

  • Unknown's avatar
    wamcnulty · Member ·

    How can we fix it?? the site again is apoetatheart.com

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-mckluskey · Staff ·

    Hi there!

    It looks like there has been a critical error on your site, you should have received some debugging instructions straight to your email.

    Your site is using the open-source WordPress software (from WordPress.org) but it’s hosted with GoDaddy, so we wouldn’t be able to help.
    Things do not work quite the same on WordPress.com, where we take care of most of the issues in the backend.

    If you’d like to consider switching to the managed version of WordPress, you can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

    To look for help with your site, I’d suggest posting to the community forums here: https://wordpress.org/support/forums/.

  • The topic ‘Cannot login or access help to fix. Website show error message when trying to open or login.’ is closed to new replies.