Cannot login or post since removing plugin

  • Unknown's avatar
    fiskbook · Member ·

    Hi,

    Urgent help needed.

    I was unable to publish a new post, and looking for assistance was advised to try removing plugins one by one.

    The first plugin I tried disabling was a security plugin.

    Unfortunately, this has now led to me not even being able to log in.

    Very grateful for advice on how to login/restore this plug in, and then in addition, how to publish a post (I might just try installing a plug in to use the old editor for this -but need to be able to login first!!)

    Best wishes,

    Nick

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    The site fiskbook.com appears to be a self-hosted WordPress (also called “.org”) site hosted on an outside web hosting company, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/fiskbook.com+dns

    To clarify, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only the ones hosted on our WordPress.com servers. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: http://wordpress.org/support/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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