Cannot Login to Account
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I cannot log into my account. I keep getting the message ‘The site is experiencing technical difficulties. Please check your site admin email inbox for instructions,’ and there is no email sent. Need help ASAP.
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What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.
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Ah, this site is with another host. It’s not on our servers, so we most likely can’t help much. But here are a few ideas:
– Check to see if you have an admin email with clues
– Ask your host to check error logs
– Since this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation– Ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct forums for self-managed installations:
https://wordpress.org/support/forums/Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
https://wordpress.com/pricingHoping this helps!
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