cannot login to admin site

• 

  cmooregbcp · Member · Oct 14, 2021 at 3:18 pm

  • Copy link
  • Add topic to favorites

  i cannot log in to our admin site to update our website. i keep getting this error:

  This site can’t provide a secure connectiongladebrookcapital.com sent an invalid response.
  Try running Windows Network Diagnostics.
  ERR_SSL_PROTOCOL_ERROR

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Oct 14, 2021 at 6:20 pm

  • Copy link

  Hey there, can you check in with your host on this? They should be able to suss out the cause of an SSL error.

  Going forward, you’ll want to use the correct forum for self-managed WordPress installations:
  https://wordpress.org/support/forums/

  Here’s the difference between that and our managed WordPress services:
  https://get.wp.com

  Hoping this helps!